YOUR PRIVACY & OUR POLICIES
Jeanswest, a national clothing retailer and a part of Glorious Sun Australia Pty Ltd. acknowledges and is committed to protecting your privacy. We will collect, use, disclose and hold personal information in accordance with the Privacy Act 1998 (‘the Act’). Online we may collect personal information, such as name, address and contact details in the following circumstances:
When you order product on-line we collect the necessary personal information to process the order and post the item(s) to you. This information is recorded in our system and retained by us for a period of 7 years, at which time it is either deleted or de-identified. Information is not disclosed to any third party except as required or authorised by law. Failure to provide this information will mean that we cannot process your order.
When you join our Member Program, we collect personal information about you to allow us to issue your Member Card and for the purposes of administering the program. This information is recorded in our system and retained by us for the term of your membership. Following termination of membership, your details will be held for a period of 7 years, at which time it is either deleted or de-identified. Your personal information and Member details will not be disclosed to any other organisation except where we use the financial or administrative services of a third party, or where required or authorised by law. Without personal information it would not be possible for Jeanswest to either issue a Member Card or administer the program adequately.
Customers may access personal information by contacting our Privacy Officer in writing at 14-16 Yarra Street, South Yarra, Victoria 3141 or by phone on (03) 9860 8888 or fax (03) 9827 7655.
YOUR COMMENTS AND CONTRIBUTION
When you make comments or contribute content to our website, Facebook, Twitter or other interactive channels such as our Snap Shot Series competition, we may use your comments or content for promotional purposes.
The Glorious Sun Group, owners of the Jeanswest brand, own and operate factories in China which are utilised to produce Jeanswest Australia merchandise. Jeanswest Australia also works with and manufactures through external factories which we have built long standing relationships with over many years establishing expectations, trust and strong operations.
The Glorious Sun group is committed to ensuring their own factories in conjunction with external business partners uphold the high standards we do as a company. Audits are carried out on new factories being considered for the production of Jeanswest merchandise. These audits are then carried out on an annual basis, including an on-site visit to ensure standards are continually met with reports provided for compliance.
The expected standards include the following areas; hygiene & working environment, occupational health & safety, quality control, technical control and training. Jeanswest Australia is committed to working with suppliers who meet these standards and follow the required procedures to ensure employee wellbeing and safety is adhered to.